Naharei Kush Charity Fund Inc. (“Naharei Kush,” “we,” “our,” or “us”) values the importance of your privacy and is committed to offer the safety of your personal information provided to us. We strive to support communities in South Sudan by providing humanitarian relief, community development, health education, environmental protection and many other charitable activities.
Our Privacy Policy outlines how we collect, use, retain, secure and disclose personal information you provide us when you visit our site, donate, volunteer, participate in our programs, contact us, or interact with our organisation.
By using our website, you are agreeing to this policy. In cases where consent is necessary as per the relevant law, we will obtain it separately.
Information We Collect
Personal information which we may gather from you on a voluntary basis includes:
- Contact details: Name, email address, phone number and postal address.
- Donation details: The donation amount, transaction references, payment status and donation history. The credit card or bank details may be processed by a third-party payment processor.
- Volunteer and Partnership details: Skills, profession, availability, interest and other details shared by you via applications or inquiry.
- Communication details: Messages, feedback, inquiries and communication received by us.
- Website details: IP address, browser type, device details, pages viewed and other technical details gathered via cookies or other technology.
Please do not share sensitive personal details unless it is required and proper arrangements have been made for that.
How We Collect Information
We can also collect information directly from you in case you fill out a web form, email or call us, donate, sign up for updates, register for an event, become a volunteer or discuss a partnership.
In addition, we can receive information from third-party service providers that support us in managing our website, processing donations, organising events or communicating with our supporters. In case we receive information from other sources, we will treat it in accordance with the relevant privacy laws.
How We Use Your Information
Personal information can be used by Naharei Kush Charity Fund Inc. for the following purposes:
- To process donations and record any donation-related information.
- To respond to any enquiries, requests, complaints, and feedback.
- To coordinate volunteers, events, community programs, and partnership initiatives.
- To communicate news about our organisation and its charitable activities, where permitted.
- To improve our website, services, communication, and community relations.
- For security, fraud prevention and protection of our organisation and website users.
- To comply with legal, regulatory, accounting and reporting requirements.
We will use your personal information for legitimate purposes and, where necessary, obtain your consent to use it for other purposes.
Donations and Payment Processing
Donations are used for charitable purposes of Naharei Kush Charity Fund Inc. Upon making a donation, certain information is gathered for the processing of your contribution, acknowledgement of your donation, accounting of finances, and to support with any enquiries regarding transactions.
In the case where a third party is handling the processing of donations, they will use their privacy policy and terms in the processing of your payment information. It is advised that you review such terms prior to proceeding with any transaction.
Unless arrangements have been made to safely and legally allow it, we do not plan on storing your full payment card information on our website.
Cookies and Website analytics
Cookies and similar technologies may be used on our site to maintain website functionality, track user behaviour, and improve the overall user experience.
When our analytics services are turned on, data relating to how users use our website may be collected. Users can control or decline cookies from their browser settings, though some functionality may not work properly after doing so.
When consent is necessary, we will ask for consent before we place non-essential cookies and similar technologies onto the user’s device.
Sharing Your Personal Information
Your personal data will not be sold by us. In cases where it is necessary for proper purposes, we may disclose relevant personal information to third parties in good faith, which include:
- Financial institutions.
- Web hosting firms and analytics firms.
- Event organisers and any companies that help us in our events.
- Professionals and auditors acting on our behalf.
- Law enforcement agencies and other government authorities when we are obliged to disclose personal information under applicable laws and regulations.
We trust our service providers to keep personal information safe and use it only for the intended purpose.
Data Storage and Security
We do our best to take reasonable measures to safeguard your personal information from any unauthorised access, loss, use, alteration, or disclosure of your personal information.
Your personal information must only be accessed by authorised persons for work-related purposes. But keep in mind that it is impossible to guarantee complete security on any website, electronic transmission, or storage facility.
In the event of any data breach, we will ensure that investigations are conducted accordingly.
How Long We Retain Information
We keep personal data for as long as it is reasonably necessary to achieve the purpose for which it was collected, such as handling donations, organising volunteers, keeping records, addressing disputes, and complying with our legal obligations.
When the data is no longer needed, we remove it, dispose of it securely, or anonymise it, depending on the law.
Your Privacy Rights
Depending on the specific laws that apply to you, you may be entitled to:
- Request access to the personal data we hold about you.
- Have inaccurate or incomplete data rectified.
- Request the deletion of personal data when legally permissible.
- Raise objections or request restrictions regarding certain uses of your data.
- Withhold consent for processing based on consent.
- Opt out of marketing e-mails or any other form of communication.
- Make a complaint regarding privacy or ask additional questions about our policies.
If you wish to exercise any of the above rights, please contact us at the following address. Identity verification might be necessary prior to responding. Some documents are subject to retention
Third-Party Websites
The website may include links to third-party websites or platforms such as payment processors, social networking sites or partners. The privacy policies and practices of third parties are independent and may be different from ours.
The privacy practices of external websites are not our responsibility. Please read the policy of the website before disclosing any personal data.
International Data Transfer
Depending upon the services provided by us, our personal information might be stored or processed outside the country from which it was collected. In such a scenario, we shall take all necessary measures to ensure that our personal information is treated in an appropriate manner as per the law.
Changes to This Privacy Policy
The Policy may be corrected occasionally through any changes in our operations, website content, service providers, or other circumstances.
This will be done by posting the amended Policy here with a new revision date. We advise visitors, donors, volunteers, and others who have an interest in our activities to review this Policy periodically.
Contact Us
If you have questions about this Privacy Policy, wish to request access to your information, or would like to raise a privacy concern, please contact Naharei Kush Charity Fund Inc.
- Organisation: Naharei Kush Charity Fund Inc.
- Email: info@gmail.com
- Address: 770 Centre Road, Bentleigh East VIC 3165, Australia
We will review privacy enquiries and respond within a reasonable period, subject to applicable legal requirements.